Terms & Conditions

Sale at Peak Art

By accepting the Terms & Conditions, customers agree to read all our policies & procedures and accept our delivery & returns policy.
We always aim to offer the best possible customer service and we will always be happy to help, please feel free to contact us and we will get back to you within 24 hours.

When you place an order, we will require your name, e-mail address, delivery address and telephone number. Without this information we will not be able to process your request or notify you of acceptance of your order.

Sunlight, Heat and Moisture

Please note that wooden product is likely to fade if left in direct sunlight for prolonged periods.
Double or triple glazed windows are able to slow the rate of damage caused by UV light, but we suggest keeping susceptible items away from direct sunlight.

The clock mechanism lifetime would be reduced if placed near heat sources or when exposed to moisture so avoid putting the clock near the kitchen or inside your bathroom.

All the clocks are designed to be placed inside the building with a room temperature and are not weather resistant. If the temperature or humidity in the room is changing a lot it can weaken the wood and cause splits.

Product Pricing, Images and Description

All prices published are in GBP by default but we are also working on accepting payments in USD, EUR, AUD, CHF depending on the region. The conversion rate will be automatic and may vary daily. The customer is responsible to pay any import tax when purchasing from outside UK. All prices are inclusive of VAT (where applicable) at the current rates and are correct at the time of entering the information onto the system. The total cost of your order is the price of the products ordered plus delivery.

Each product purchased is sold subject to its Product Description. We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the Website are correct at the time when the relevant information was entered onto the system.

The images shown on-line are for illustration purposes only. Each clock would have its distinct features due to handmade nature of the work with the general design as displayed on the pictures. We sell Handmade product and  not any two products are identical and the natural processing of these products are made to show an ageing process and adds to character.

Stock availability

Each clock can be either “in stock” (5-10 business days to dispatch it),  “available on backorder” (depending on the current workload it may take 20-30 business days to make and dispatch it) or “out of stock”. Please contact us for estimate dispatch time before making an order on items that aren’t “in stock”.

Delivery

Please check our Shipping Policy for more information.

Returns, Complaints, Warranty

Please check our Refund and Returns Policy for more information.

Privacy Policy

Please check our Privacy Policy for more information.